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I have printed my certificate but my name is missing

When you purchase a single licence the system collects your email address only; as some clients buy licences for their staff in which case the name field is left blank for this reason. When you receive your login email it states you should edit your details in order to add your name as you would wish to see it feature on your certificate. 

Therefore, click edit user and add your name and click update, this will now update your cert at the same time.   

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