How to distribute and activate licence's
Manage Licences - Assign a Licence to a User
This screen allows you to manage the courses available to your users (image below). Before a course can be used it must be assigned to a Location, or department of a user.
Assigning a licence to ALL users in one go.
As you can see in the image below, the course ‘Corporate Manslaughter’ has been selected via the Manage Licence button. If you wanted to quickly add a licence to ALL Registered users within Bristol, you simply click this hyperlink.
When you click Assign Licence a popup to confirm will show as per example below.
Please note, this action does not set the system to Automatically assign a licence to future users, only those registered at that point.
To make this FULLY AUTOMATIC for future users yet to register, you would select the other checkbox option below ‘Assign auto licence to ALL future users’. This action will issue a licence out to all new registered users throughoutall departments under the Bristol location.
You can apply the same logic to a Department only. See following examples.
Assigning a licence to ALL users WITHIN a DEPARTMENT in one go.
As you can see in the image below, the course ‘Corporate Manslaughter’ has been selected via the Manage Licence button. If you wanted to quickly add a licence to ALL Registered users in a department only within Bristol, you simply clickExpand Location hyperlink.
This will show you the departments within this location.
When you click Assign Licence a popup to confirm will show as per example below.
Please note, this action does not set the system to Automatically assign a licence to future users, only those registered at that point. You can see how many registered users there are within this department before you confirm.
To make this FULLY AUTOMATIC for future users yet to register, you would select the other checkbox option below ‘Assign auto licence to ALL future users’. This action will issue a licence out to all new registered users within THIS DEPARTMENT ONLY; assuming you wish to grant a licence to this department only
Assign a licence to an individual only:
If however, you don’t wish to set any location or department to Auto you can select individuals by Expanding the Location, then click on Show Users within a department; this will show all users opposite; to assign a licence tick their name and then click update.
No Licence Assigned or Message 'See other courses to which you are not currently assigned'
If you see this message on your course home page, it means no licence's have been assigned. To assign a licence follow the instructions above or below.
The following pages are designed to help understand how a licence is assigned to a Location, Department or single User. It’s worth reading all first in order to gain a better understanding of the licence flow and how it works within the system.
How to find a user that hasn’t got a licence, but should have! (Image 1)
First step, 'Manage Licences' locate the course you wish to add a licence to and click on the licence number hyperlink. This will take you to your Location and Department structure, from here you can control which location receives a licence for that course, if you have more than once course you will need to repeat the process for each course.
Image 1
Locate the User by Department.
To find a user, click on Location and then Expand Departments, then click on View Users
First Expand Departments within that Location where the User is Registered.
Once you have expanded departments click on Show Users for that department, and a list of users will show as per example above (Location/Bristol – Department C and E) you can tick any User and then click update.
You will see a popup window asking you to confirm this action. Once confirmed you will see the Department and Users updated with the licence, as per example below.