How to edit a users details, ID, Password or Location

Changing a Users Details: Such as Password, User ID or location etc.

To change a users details, you must locate that user in the 'view users' tab on the navigation bar. Once you have found that user, click on Edit, this will open up that users profile page as in the example below.

Change user profile - User ID, Password, or location/department.

As you can see from the image below you can now see the users profile. To change their user ID or reset their Password simply type in their new information and click update to make the changes. Please note, passwords are Encrypted when you type. The user can then login with their new details and make any changes once logged in.  Only change details relating this this user, as all history and training records are assigned to this user. The licence assigned to this user remains with this user, along with their training history. 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Please sign in to leave a comment.
Powered by Zendesk