How to Delete a User:
To delete a user click on View Users, select the user and click on Delete as shown below.
Once you delete a user you can not restore them: their details and training history and records are also deleted. Please consider exporting user training history before deleting a user permanently.
How to Deactivate a User:
If you are unsure of hard delete, you have the option to deactivate a user. This action blocks user accessing the system and their records stay available in the system. Click on deactivate button to deactivate a user as shown below:
Once a user is deactivated, the link changes to Activate. If you want to re-activate the user, please click on the Activate link.
Deactivated records are shown in grey colour.
Please note: Deactivating a user does not free up a licence.
The status filter at the top helps you sort out active and inactive users.